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ICwhatUC is a customer self-service support application that uses augmented reality, through shared smartphone video, to simplify customer-driven repairs. Best of all, it doesn't require the customer to download an app to their device.

AUGMENTED REALITY IN
CUSTOMER ENGAGEMENT

Simplify Communications

Simplify Communications

  • Take the frustration out of unclear service calls
  • Eliminate long customer call queues
  • Remove complex product education
  • Extend customer service past available office hours
Lower Repair Process Costs

Lower Repair Process Costs

  • Save up to 90% in repair services costs
  • Eliminate dependency on pricey call centres
  • Save customers from drowning in dispatches and repair orders
  • Measure success with achieved support not minutes
Gather Information that Matters

Gather Information that Matters

  • Collect feedback information for better customer service loops
  • Find out what customers really need to inform revenue generation tactics
  • Better prepare technicians with the right equipment and information for escalated service cases

Book a Demo

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info@icwhatuc.com
#2030, 150 9 Ave SW
Calgary, T2P 0S9
Canada